Terms and Conditions
Compassion Behavioral Health
Effective Date: 6/24/2026
Last Updated: 6/24/2026
1. Agreement to These Terms
Welcome to Compassion Behavioral Health (“CBH,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the website located at compassionbehavioralhealth.com and any related pages, content, forms, and communications we provide (together, the “Site”).
By accessing or using the Site, by submitting an inquiry through any form, or by opting in to receive communications from us, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree with these Terms, please do not use the Site.
2. About Compassion Behavioral Health
Compassion Behavioral Health is a behavioral health and dual-diagnosis treatment provider serving South Florida. Our care model is grounded in the belief that lasting recovery begins with addressing the underlying mental health conditions that often drive substance use. We treat mental health and co-occurring conditions together, as part of one continuum of care.
We operate two locations:
- Hollywood, FL: 1701 Mayo St, Hollywood, FL
- Fort Lauderdale, FL: 1425 NW 62nd St, Fort Lauderdale, FL
You can reach our admissions team at 844-503-0126.
3. No Medical Advice and No Provider Relationship
The content on this Site is provided for general informational and educational purposes only. It is not medical, clinical, psychological, or professional advice, and it is not a substitute for diagnosis or treatment by a qualified healthcare provider.
Using the Site, reading our content, submitting a form, or communicating with us does not create a patient relationship, a provider relationship, or any clinical duty of care. A treatment relationship is established only through a formal admission and intake process.
Always seek the advice of a licensed physician, clinician, or other qualified provider with any questions you may have regarding a medical or mental health condition. Never disregard professional advice or delay seeking it because of something you read on this Site.
4. Emergencies
The Site is not intended for medical emergencies and is not monitored on a real-time or around-the-clock basis. If you or someone you know is experiencing a medical emergency, a mental health crisis, or thoughts of self-harm, call 911 immediately or go to the nearest emergency room. You may also call or text the 988 Suicide and Crisis Lifeline, which is available 24 hours a day.
5. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction, to use this Site or to provide consent to be contacted. By using the Site, you represent that you meet this requirement. If you are seeking care on behalf of a minor or another individual, you represent that you are authorized to do so.
6. Permitted Use of the Site
You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You agree that you will not:
- Use the Site in any way that violates applicable federal, state, or local law or regulation
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems
- Introduce any virus, malware, or other harmful code
- Use any automated means to scrape, copy, or harvest content or data from the Site
- Interfere with or disrupt the operation of the Site or the experience of other users
- Submit false, misleading, or fraudulent information through any form or contact channel
We reserve the right to restrict or terminate access to the Site for any user who violates these Terms.
7. SMS and Text Messaging Terms
These SMS terms apply when you opt in to receive text messages from Compassion Behavioral Health.
Program description. When you provide your mobile number and opt in, you agree to receive text messages from CBH related to your inquiry, including admissions follow-up, appointment and intake coordination, and informational messages about our services.
Consent. By submitting your mobile number through one of our forms and checking the SMS consent box, you give your express written consent to receive text messages from CBH at the number provided, including messages sent using automated technology. Your consent to receive marketing or promotional text messages is not a condition of receiving treatment, services, or any purchase.
Message frequency. Message frequency varies based on your interaction with us.
Costs. Message and data rates may apply, depending on your mobile carrier and plan. CBH does not charge for the messages, but your carrier may.
How to opt out. You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send a confirmation message and then stop sending you text messages. If you want to opt back in, you can sign up again through one of our forms.
How to get help. For help, reply HELP to any message, or call us at 844-503-0126.
Delivery. Carriers are not liable for delayed or undelivered messages. Delivery of messages depends on your carrier and on factors outside our control.
Privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. For details on how we handle your information, please see our Privacy Policy.
8. Other Communications Consent
By submitting a form or providing your contact information, you consent to be contacted by CBH by phone, email, and text at the contact information you provide, for the purpose of responding to your inquiry and coordinating care. Standard message and data rates may apply to text messages. You may opt out of marketing communications at any time by following the instructions in the message or by contacting us directly. Certain transactional or care-related communications may continue as needed to respond to your request.
9. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review it carefully. By using the Site, you acknowledge that you have read and understood our Privacy Policy.
10. Intellectual Property
All content on the Site, including text, graphics, logos, images, the “Stories Change Here” tagline, page design, and the compilation of all content, is the property of Compassion Behavioral Health or its licensors and is protected by United States and international intellectual property laws.
You may view and print content from the Site for your own personal, non-commercial use only. You may not copy, reproduce, republish, distribute, modify, or create derivative works from any content on the Site without our prior written permission.
11. Third-Party Links
The Site may contain links to third-party websites or resources provided for your convenience, such as crisis lines, insurance providers, or informational organizations. We do not control and are not responsible for the content, policies, or practices of any third-party site. Accessing a linked site is at your own risk, and we encourage you to review the terms and privacy policies of any third-party site you visit.
12. User Submissions
Any information you submit through the Site, such as through a contact or inquiry form, is handled according to our Privacy Policy. You agree that the information you provide is accurate and that you have the right to provide it. Please do not submit sensitive health information through general Site forms beyond what is needed to begin a conversation about care.
12. Disclaimer of Warranties
The Site and all content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, CBH disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error free, secure, or free of viruses or other harmful components, or that any information on the Site is complete, accurate, or current.
14. Limitation of Liability
To the fullest extent permitted by law, Compassion Behavioral Health and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or goodwill, arising out of or related to your use of or inability to use the Site, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits any liability that cannot be limited under applicable law.
15. Indemnification
You agree to indemnify and hold harmless Compassion Behavioral Health and its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorney fees, arising out of your use of the Site or your violation of these Terms.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree that any dispute arising out of or relating to these Terms or the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Florida.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any change means you accept the revised Terms. We encourage you to review this page periodically.
18. Contact Us
If you have any questions about these Terms, please contact us:
Compassion Behavioral Health
Phone: 844-503-0126
Hollywood, FL: 1701 Mayo St, Hollywood, FL
Fort Lauderdale, FL: 1425 NW 62nd St, Fort Lauderdale, FL
Email: [email protected]
Website: compassionbehavioralhealth.com