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Client Stories

TRUSTED BY THE COMMUNITY

I came to get treatment for my mental health and even though it has not been a easy recovery i can say i feel so much better and i know that coming to Compassion’s was the biggest step towards feeling better. I am going to continue my recovery process to their php because i know this program works. Big shout out to Elena, she helped me so much with case management stuff and just being someone that cares and listens to what i needed help with. Great program, clean, and compassionate care.
I have struggled with alcoholism and depression for the better half of my life, PTSD, along with other chronic illnesses. I have for most of my adulthood reached out for help or have advocated for myself to get better. Through the years I have gone through many programs and therapy and also have tried do help myself on my own. The last two years while screaming for help I was unable to get any and no longer had the power to do it on my own. One night late February while doom scrolling CBH popped up on my facebook and I called. The man I spoke with l, Clint was very informative, gentle, genuine, and none judgmental.
I have heard horror stories of treatment centers and I’m am so happy that is not my story. From the moment I was picked up from the airport I felt safe and was in good hands. Cindy and Shakila did my intake and were nothing but professional and caring. Making sure my needs at the time of intake was taken care of. I went through detox here and they make sure to check on me every 3 to 4 hours for the first four days, not once did I feel unsafe or uncomfortable. The nurses and staff met my every need plus some To ensure that I was as comfortable as possible through this time.

After detox when healthy enough I started going to the groups everyday and quickly found out that not only the nurses and staff Facilitators were just as amazing. Everything from yoga to art to music and the understanding of what goes on in your brain with trauma And addiction. I learned more coping skills and education on what I was going through while never being shamed or belittled. The AAA’s (the first shift) aka Ashley, Alicia, Alexa, AD, and Autumn were always on their A game!! Attentive, Communicative, trustworthy, and always met my needs. I can go one but they are amazing and really care for each and every person here. Second shift, Sebastian, Mike, are so amazing and also had a smile and brought comic relief to a hard situation. Always brought good vibes and compassion towards us. Even on head days they would go over and beyond for us. Cindy aka “Cindy Lou Who” was One of the most kind and compassionate People here she went over and beyond making every weekend a little bit special, if it was a pizza party, mailing a Saturday ice cream sho, Or even decorating for the next holiday, she was on it bring a joy and spirit of pure kindness and understanding with her at all times. She deserves a raise!!! Shakila was strict but in a way a mother is, always wanted the best but puts her foot down when needed. She made me feel like I mattered. Also calm and works her but off. Her smile brights up and room and she is definitely mama bear of center!

All in all this place helped be in ways I didn’t even expect, where there hard days of course is this easy no, but if you come in with openness and willingness the possibility for your healing is endless. Everyone here truly wants the best for you and would highly recommend for mental health and addiction.
Beautiful place, the staff are great and actually care. Its small so I always felt seen and heard. Plenty of snacks and food options with access to them up to 11pm. Everyone always knew my name and will tell my addict friends about this place.
This is my second time in treatment, 8 years ago and again now after having 5.5 years in recovery. With three weeks in, CBH has been a complete 180 in terms of the therapeutic approach to my self-worth and core identity. To put it simply, CBH embodies care and dignity in every way — from the culture they cultivate and lift up among clients, to the perception-changing yet safe and trusting relationship with my individual therapist, to the responsiveness and genuine reciprocity with staff, I don’t know what magic model CBH has uncovered but compassion is a through line from the top level programming to the small, every day interactions. Special shout out to:
– Sarah P for meeting me exactly where I was when I came in, then lovingly and expertly guiding me to literally uncovering and sitting with my inner child in a way I have never experienced before
– Kelly for surfacing and removing any fears I had prior about my spiritual search for truth and healing, it’s hard to put into words the healing power of her energy and touch but anyone blessed enough to experience and be open to it will walk away changed forever
– Carla, Jake, Gary, and Raquel for facilitating group in such a way that did not merely present healthy CBT / DBT and other mindfulness practices but which let us individually and as a group flow organically into places of genuine vulnerability to heal
– Triple A tech team (Alicia, Alexa, Ashley) for managing so many constant requests and questions from me and the clients with such grace, reassurance, and openness (especially for being my morning alarm clock!)
– the nighttime tech squad (Cindy, Mikey, Shakila, & Sebastian) for being so genuinely interested in connecting with each individual resident, and constantly thinking about ways to make the evenings just fun together (mafia was hilarious, and Cindy’s ice cream social and fresh baked cookies were chef’s kiss)
– Barbara, Ryan, & Clint for making me feel so at peace from my first phone call when I knew I needed help but didn’t know what place was “right” to making me feel heard and seen every time I shared something — a huge change from my first time in treatment where it felt like I just needed to “shut up and listen”
– Lauren for holding the ship steady with clearly a hundred things coming at her at any given moment, all while still keeping the mission of compassion alive and well in the day-to-day operations
– Tyler for his riddles helping me to rebuild my brain cells and for taking time to talk with me 1:1 and feel part of the great work CBH is doing while I was still in treatment (I didn’t know alumni coordinators could spend time doing that lol)
– and last but certainly not least, Elena for putting the WORK into case work — managing every single patient case, from paperwork to calls to constant client pop ins, with a hopeful, loving touch, always finding options and solutions to work and life stuff that eased my fear and anxiety every time I walked out of her office

From everything I’ve experienced with my time in recovery, Compassion is that rare diamond in the rough of mental health and substance abuse treatment — a place that lives up to its name and vision of realizing a world that can change and heal by fostering that change and healing within each person who is open and willing to uncovering that love and understanding within themself first.
Compassions gets a 5+++ star from me. The staff is wonderful. They all, truly, show compassion and dignity to all of their clients. The small campus is gorgeous with a serene environment. The staff goes above and beyond to have fun evenings with the outdoor big movie screen, special desserts, and music nights. Being near the ocean brings in a nice cool breeze. The groups were very enlightening for me on my journey to recovery. The therapy staff gets another 5 +++ star from me. You cannot go wrong coming here. I appreciated that the client to staff ratio was balanced. During my stay, the average number of clients residing here was 15. This allowed me to get the best care that I needed, rather than the larger establishments with over 50 clients at a time.
You will leave Compassions with a strong feeling of renewed strength and sobriety.

Frequently Asked Questions About Insurance

Compassion Behavioral Health accepts a variety of insurance plans to make our treatments accessible. We work with major health insurance providers, including but not limited to Aetna, Cigna, Blue Cross Blue Shield. Please contact our office directly to confirm if your specific insurance plan is accepted.

At Compassion Behavioral Health, we understand that financial constraints should not prevent anyone from receiving necessary care. We offer flexible payment plans to accommodate different budgets. Additionally, we can guide you through applying for financial assistance if needed. Please reach out to our billing department for more detailed information.

At Compassion Behavioral Health, you can use your insurance benefits for both outpatient and inpatient treatment programs. We work with your insurance provider to ensure that you receive the maximum coverage available for the type of treatment you need. It’s important to verify the specifics of your insurance plan, as coverage can vary. Our staff is here to assist you with any questions you might have about your insurance benefits and how they apply to our different treatment options.

We streamline the billing process for our patients by billing your insurance provider directly. In most cases, you will not need to pay upfront for services covered by your insurance. However, any co-pays or deductibles will be due at the time of service. We recommend contacting our billing team for specifics related to your insurance plan and treatment costs.

Yes, Compassion Behavioral Health provides support for navigating insurance claims and disputes. Our experienced billing staff can assist you in understanding your insurance benefits, handling claims, and resolving any disputes with your insurance provider. We are here to help ensure that you can focus on your recovery without added stress.

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