Privacy Policy

Compassion Behavioral Health (“CBH,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and online services.

This policy applies to information collected through this website and other online interactions with Compassion Behavioral Health.

Healthcare Privacy and HIPAA

Compassion Behavioral Health provides healthcare services and may collect information that qualifies as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

The use and disclosure of PHI are governed by our Notice of Privacy Practices, which explains how medical information about you may be used and disclosed and how you can access that information.

This Privacy Policy primarily applies to information collected through our website and other digital services.

Information We Collect

When you visit our website, we may collect certain information in the following ways:

Information You Provide

You may voluntarily provide personal information when you:

  • Complete a contact form
  • Request information about services
  • Verify insurance coverage
  • Contact us by phone or email
  • Subscribe to communications

This information may include your name, email address, phone number, or other contact details.

Information Collected Automatically

When you visit our website, certain information may be automatically collected through cookies and analytics tools, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the website
  • Referral sources

Website Forms

Information submitted through forms on this website is used to respond to inquiries and provide information about our services.

Submission of a form does not establish a provider-patient relationship.

Please avoid submitting highly sensitive medical information through website forms unless specifically requested by our staff.

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors interact with our website and to improve user experience.

These tools may collect information such as IP address, browser type, pages visited, and time spent on the website.

Compassion Behavioral Health does not intentionally use these technologies to collect or transmit Protected Health Information.

Third-Party Service Providers

We may use trusted third-party service providers to support our website and business operations. These services may include website hosting, analytics platforms, communication tools, customer relationship management systems, and call management systems.

These vendors may have access to limited information only as necessary to perform services on our behalf and are required to protect the confidentiality of that information.

Use of Information

The information we collect may be used to:

  • Respond to inquiries and requests for information
  • Provide information about our services
  • Improve website functionality and user experience
  • Monitor website performance and security
  • Communicate with individuals who request information

Call Monitoring

Calls to Compassion Behavioral Health may be recorded for quality assurance, training, and compliance purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information collected through our website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

External Links

Our website may contain links to external websites. Compassion Behavioral Health is not responsible for the privacy practices or content of external websites.

Children’s Privacy

This website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

Compassion Behavioral Health may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

 

Clear Shores Inc dba Compassion Behavioral Health Data Controller

Ryan Needle

716-946-9075

 

Clear Shores Inc dba Compassion Behavioral Health Data Protection Officer

Ryan Needle

716-946-9075

 

This policy is effective as of 7 September 2018.